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Classmate can't access message forum

Forums: Class Connection Bugs
Created on: 03/09/15 09:21 AM Views: 1369 Replies: 7
Monday, March 9, 2015 at 9:21 AM

We have one classmate who can sign in to our website, but can't access the message forum. What can she do. Others are not having the problem.

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Monday, March 9, 2015 at 10:42 AM - Response #1

please provide the name of the classmate if you want us to research this any further.


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Monday, May 11, 2015 at 10:28 PM - Response #2

This is happening again. Her name is Johnnie McKelvey Holland. Any help you can give us would be appreciated.

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Tuesday, May 12, 2015 at 4:07 PM - Response #3

Does she get an error message or what happens when she tries to access the message forum?

What browser is she using? Has she tried clearing her browser cache? This sometimes fixes this type of problems.


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Tuesday, May 12, 2015 at 4:08 PM - Response #4

Your message forum is password protected. She won't be able to access the Message Forum unless she is logged in. Has she tried logging in?


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Thursday, July 2, 2015 at 11:33 PM - Response #5

Okay, HELP. The same classmate, Johnnie McKelvey Harvey is having the same problem again. She can log into the site but when she tries to go to the message forum it tells her there is maintenance being performed. She has tried everything I've passed on to her to do What now?

Thanks

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Friday, July 3, 2015 at 12:16 AM - Response #6

Whenever you see the Maintenance message, you should RELOAD the page in the browser.


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Friday, July 3, 2015 at 12:16 AM - Response #7

Whenever you see the Maintenance message, you should RELOAD the page in the browser.


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