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Members not able to get in their account

Forums: Class Connection Facebook App
Created on: 04/04/14 01:39 PM Views: 1175 Replies: 1
Friday, April 4, 2014 at 1:39 PM

Hi. I am the new administrator of my class reunion website. There are members who have forgotten their username and passwords and can't get in to their accounts. How can they reset it themselves or do I have to do it? And if I have to do it how do I?

http://www.classcreator.com/Moline-IL-Moline-Sr-1989/class_custom6.cfm

Is our site. Jen Blohm (blohmjennifer@gmail.com)

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Monday, April 7, 2014 at 1:37 PM - Response #1

They can hit the forgot password link in the login box to have a log in link sent to them. Or, you can go to Manage Classmates > Enter/Edit Classmates >Details for their name to Change the password. Be sure to send them their new password as well.


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