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Check payment option missing

Forums: Class Connection Bugs
Created on: 06/30/16 05:08 PM Views: 836 Replies: 4
Thursday, June 30, 2016 at 5:08 PM

Hi y'all,

Just learned that our classmates are seeing only the option to pay by credit card, and those wanting to pay by check are not able to complete their event registration.

I double-checked and the option to accept offline payment by check is selected "Yes" and the address fields are complete.

Am I missing a step somewhere or is this a bug?



Friday, July 1, 2016 at 5:07 PM - Response #1

You did not have the Check option selected at the Activity level. I selected it and then Published for you. All set.

Thursday, February 15, 2018 at 1:03 PM - Response #2

What is the activity level?

Thursday, February 15, 2018 at 1:07 PM - Response #3

The way the Event Planner is set up... Event Planner > Edit > Edit This Event > Edit Activity... You are able to create multiple Activities within an Event and even specify specific payment methods within the Activity itself.

Thursday, February 15, 2018 at 1:26 PM - Response #4

I see it, and I've checked it correctly. Yay. Thanks.

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