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Request cancelled! Issue 101

Forums: General Discussion
Created on: 12/28/12 08:25 PM Views: 2519 Replies: 16
Friday, December 28, 2012 at 8:25 PM

I have a classmate who got this message and can't get on the website. What to do?

"request cancelled! Issue 101 [ 75.1. 64. 67 ]

Friday, December 28, 2012 at 8:59 PM - Response #1

Looks like CC banned him. See THIS topic

Friday, December 28, 2012 at 9:03 PM - Response #2

He was banned for having too many failed login attempts. I have un-banned him. Have him not try and try to guess his password, but to use the Forgot Password feature on the home page

Friday, December 28, 2012 at 10:26 PM - Response #3

Thanks. You guys are awesome and so quick to reply. All is well now.

Monday, January 14, 2013 at 6:28 PM - Response #4

I had 5 people contact me today because they were unable to access our web site. I tried also and we all get the same message:
Request Cancelled: Issue 101 []

I'm sure it's not a login issue. We can't even get to the home page. We were trying to access the site from our school district, so I'm thinking it's an issue from within the district. We've been able to access before from school. I have no problem accessing from home.


Monday, January 14, 2013 at 6:32 PM - Response #5

The "Request Cancelled: Issue 101 [YOUR IP ADDRESS]" means failed login attempt. Their IP Address was banned. Too many guesses.

I unbanned []

Please provide other IP Addresses to unban if this happens again.

Monday, January 14, 2013 at 6:43 PM - Response #6

Okie dokie . . . but, I tried and couldn't get to the home page either and I hadn't been guessing. Does that mean one person tried too many times so we were all banned - I thought every computer had a different IP address? Can you tell I know nothing about IP addresses?

Edited 01/14/13 6:44 PM
Monday, January 14, 2013 at 6:54 PM - Response #7

Every person/computer has a different IP Address. Some IP Addresses are recycled by the IP Provider (maybe comcast, etc.).

try this URL:

Monday, January 14, 2013 at 7:07 PM - Response #8

I'll try again tomorrow when I'm at school and see if I can login. Maybe our district recycles the IP addresses within our district. We're all at different schools in different towns and none of us could access the site. If you've unbanned the IP address, hopefully there won't be anymore problems.

Thanks, Kyle!

Monday, January 14, 2013 at 7:14 PM - Response #9


Sunday, May 22, 2016 at 11:56 AM - Response #10

I have the same issue...can you help?

Sunday, May 22, 2016 at 2:32 PM - Response #11

From what I can see, there are (at least) two ways this can happen:
(1) Someone sends a Contact Us message that is tagged as spam by Class Creator's spam filters,
(2) Someone takes too many attempts to enter a correct email address or password trying to log in.

In either case, admins should be able to see a list of blocked IP addresses, and... if it's caused by one of their members who over-fumbled their log in attempts, they should be notified when it happens - and be able to clear the block.

Sunday, May 22, 2016 at 3:45 PM - Response #12

Unfortunately it was met me the root admin and now cannot even get to the site!

Sunday, May 22, 2016 at 5:10 PM - Response #13

What is your exact message (it should show your IP Address). We cannot un-ban your IP Address if we don't know it.

Sunday, May 22, 2016 at 5:19 PM - Response #14

Request Cancelled: Issue 101 []

Sunday, May 22, 2016 at 6:25 PM - Response #15

Ok, you are unbanned (too many failed login attempts)

Sunday, May 22, 2016 at 6:27 PM - Response #16

Thank you so very much!

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