Class Creator Forums: Suggestions and Feedback

RE: People not getting messages

2026-04-20T15:19:48-04:00

[quote="Judy Ramsay"]If a classmate hasn’t updated anything on their page for a long period of time, would that be a reason why they don’t get any notifications? I did see that I got many bounce backs, which is extremely unusual so that could be another problem[/quote] Judy, even a classmate who has not even logged into the site for years will (should) still get notify emails for all the categories they've selected in their Notify Me page. And as you can see in some of these forum threads, bounces have begun working again - at least for some of us.

RE: People not getting messages

2026-04-19T16:22:40-04:00

[quote="Jack Vermeulen"]Email is still flawed regards "bounces". Messages between classmates do get bounces, but not sending class emails.[/quote] Class Creator's email function appears to still be a work in progress - with changing symptoms as some programmer continues to try to get it right. Lately, between myself and my test user, it looks like I usually do get emails sent for immediate and once-daily choices for all the various notify categories, but... not always. As far as bounces, I got 6 more new bounces last week, where all of them were some form of "mailbox disabled" or "no such user". But... After two years, I finally got three bounces a couple weeks ago - which should suggest those new 6 were working back then. Or not. And yesterday, I got an immediate notify at my alt Gmail address 20 minutes after a comment was posted in a member profile, but still haven't seen that email at my ATT primary address. Not to mention that my Read stats which used to hit 100% more often than not several months ago now continue to range around 60%-85%.

RE: People not getting messages

2026-04-18T17:40:37-04:00

If a classmate hasn’t updated anything on their page for a long period of time, would that be a reason why they don’t get any notifications? I did see that I got many bounce backs, which is extremely unusual so that could be another problem

RE: People not getting messages

2026-04-18T17:07:28-04:00

Email is still flawed regards "bounces". Messages between classmates do get bounces, but not sending class emails.

RE: People not getting messages

2026-04-18T15:52:36-04:00

Under Admin Functions > Statistics > Notify Me Statistics, you can see which classmates have which boxes checked to receive emails, either Immediately, Once Daily, or Never. The only reasons, it seems to me, that classmates are not receiving emails is their email is not valid, i.e. has not been updated. But this should generate a bounced email. Although I'm beginning to see bounced emails once again, after not seeing them for a long time, I'm not sure the bounced email problem is completely resolved. Your idea, in another post, of sending the email via your personal gmail account, as a check to see how many bounces you receive, is a good idea.

People not getting messages

2026-04-18T14:48:57-04:00

Having issues where people that are in the system do not get generated posts, such as, in memory posting when someone has passed or other notifications. I have gone in to a specific person‘s email and they are in there, but they don’t get anything at all. Why is that?

RE: Adding a NOTE on the payment receipts

2026-03-02T21:12:54-04:00

Hi Sue, We don't have an area to add classmate specific notes. If you are accepting checks and add anything to your Payment Preferences > Check Payable To field and address area that entire area appears on the receipt for anyone who selected paying by check so you can add some notes there but again they are not classmate specific. Jessica Class Creator Support

Adding a NOTE on the payment receipts

2026-02-28T17:08:14-04:00

it would be so nice if we had the ability to write a note on the RECEIPTS that are sent to classmates after they make a payment/donation. (There IS a place for us to write a “NOTE TO SELF” regarding the payment.) Thanks for your consideration! Sue

RE: Classmate Count Report

2026-01-23T18:04:24-04:00

Looks like already solved?

RE: Classmate Count Report

2026-01-23T18:02:43-04:00

[url=https://support.microsoft.com/en-us/office/add-a-pie-chart-1a5f08ae-ba40-46f2-9ed0-ff84873b7863]PIE chart in Excel, Word, Powerpoint[/url]

RE: Classmate Count Report

2026-01-23T15:14:03-04:00

What I'm going to suggest would only be the beginning of the process you would go through and presumes you have uploaded the names of all your classmates. I see you have designated as missing those classmates for whom you don't have an e-mail address, so the approach I would take is to download a class list into Excel and filter the results. This will give you the number of missing out of the total. I haven't ever done it but also within Excel there must be a way of displaying the results in a pie . Hopefully others who have done something like this will chime in as will someone who may have a clever way of presenting the chart on the site.

Classmate Count Report

2026-01-23T14:12:38-04:00

How can I get a report of total classmates vs. missing classmates. We have close to 500 missing classmates, and I need to easily see progress in reducing that number. Ideally, I would like have a pie chart on home page. Is there any way to do this?

RE: Questionable Hack Issue

2025-10-08T14:56:57-04:00

Hi Mac, When someone joins the admin gets a new join notification that should show if the name was altered. This is sometime fine as the individual may have changed their name listed from Robert to Bob etc, however, it also shows if the name was changed entirely. If a user forgot their password or no longer has access to an old email address to retrieve it they may think it is okay to just join again and just picked a name that had not joined. This is why we notify admins of the join and outline what changed so you are clear which name was added and what name it was added under in case you need to add that name back in. So it is working as intended and the classmate may have just taken a shortcut by trying to join under another name rather than reaching out to admins for assistance. If their information does not look consistent with what you know about the classmate you can delete their entry under Admin Functions > Manage Classmates and they will no longer be able to login. We also offer a verification option under Admin Functions > Preferences where you can turn on that option and new joins remain pending until an admin has verified them. Jessica Class Creator Support

RE: Questionable Hack Issue

2025-10-08T14:51:49-04:00

If you don't have Admin Verify turned on in Preferences, anyone can join as one of your non-joined members and then change the name and do whatever any joined member can do. Actually, they can join using any unjoined member name - even if you DO have Admin Verify on, but in that case they can't do anything or see any restricted pages until you verify them and turn them loose - or decide it's a hijack and choose to revert that profile to it's original status and name.

Questionable Hack Issue

2025-10-08T14:20:07-04:00

I have been the Root Administrator since 2008, when our class website began on Classcreator. An issue with a duplicate name needs verification. At first glance, the name of this new person was a name that I knew had already joined our site back in 2011, when we were getting ready for our 40th class reunion in 2012. At the top of his profile page, it showed his name. I continued down the page and saw my Admin note with a different classmate’s name. That said, I continued to the class list in Managing Classmates, where I found the original member and a duplicate name with the original name replaced. The first original name joined the site in 2011, and the duplicate name joined in 2025. My question or concern is: How did someone change the original name to a different name? As an administrator for as long as I have, I thought I had taken all the necessary steps to keep our site secure. Any thoughts? Or has anyone else experienced this issue?

RE: My Personal Home Page Problem

2025-09-19T18:42:42-04:00

Thank you! I have not been that far down in Preferences since we first set up the system 14 years ago. I found what you are talking about and changed it and all is well. Not going to analyze how it happened, as I am not the only admin. Ron

RE: My Personal Home Page Problem

2025-09-19T18:10:24-04:00

Preferences > Initial Destination (near bottom of the page) preferences

My Personal Home Page Problem

2025-09-19T16:24:58-04:00

I am one of the admins for our class website. Recently, I noticed that my profile, first thing when I sign-in as myself does not have the HOME PAGE (which I can get by hitting HOME PAGE button on left. Instead it shows message center type of messaging. I must have mistakenly made this the default at some point in time when I did not realize it. In fact, I need direction as to where the home page that everyone sees when they sign-in is setup. I will continue searching, but I am hoping you can get me an answer than I can find it on the fly. I have attached a screen shot of what I am getting now...I have a second dummy profile with no admin privileges and the same thing happens. So, I am thinking everyone is getting this, or something similar. I am stumped, and I am certain it is a simple thing, but it is escaping me at this time. Thank you. Ron Wolf

RE: Searched for 30 minutes HOW DO I DELETE MY PAGE

2025-07-18T12:07:14-04:00

Hi Kelly, Due to users accidentally deleting all of their work admins can fill out the contact form or a forum request and with their permission we remove it for them. Your site has been removed. Jessica Class Creator Support

Searched for 30 minutes HOW DO I DELETE MY PAGE

2025-07-18T11:02:26-04:00

We no longer want to use the site. Yes i know we will not be able ro het it back and will not be free. Please delete send confirmation and make it more clear for the next person on how to contact you or steps to delete