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email bounceback

Forums: General Discussion
Created on: 01/04/10 07:24 PM Views: 1307 Replies: 4
Monday, January 4, 2010 at 7:24 PM

Brad or Kyle can you look into why I am getting email bounceback messages. The message shows up on my home page. The email address it correct. The other day I got about 5 emails bouncebacks. Am I doing something wrong. This seems to have started just about a week ago.
Can you look into the message sent, I'm not sure what is really being said.
Thanks,

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Monday, January 4, 2010 at 7:32 PM - Response #1

Brad, the bounceback says this:

mail.classcreator.net [69.41.172.242], pleased to meet you
Mon 2010-01-04 18:41:33: <-- 250-ENHANCEDSTATUSCODES
Mon 2010-01-04 18:41:33: <-- 250-8BITMIME
Mon 2010-01-04 18:41:33: <-- 250-SIZE 52428800
Mon 2010-01-04 18:41:33: <-- 250-DSN
Mon 2010-01-04 18:41:33: <-- 250-DELIVERBY
Mon 2010-01-04 18:41:33: <-- 250 HELP
Mon 2010-01-04 18:41:33: --> MAIL From: SIZE=7465
Mon 2010-01-04 18:41:33: <-- 250 2.1.0 ... Sender ok
Mon 2010-01-04 18:41:33: --> RCPT To:
Mon 2010-01-04 18:41:33: <-- 550 5.7.1 ... H:MXB [69.41.172.242] Connection refused due to abuse. Please contact your E-mail provider.
Mon 2010-01-04 18:41:33: --> QUIT


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Monday, January 4, 2010 at 11:46 PM - Response #2

I've contacted centurytel.net/centurytel.com and requested information on how to clear up this matter. We are not on any of their ban lists. I'll post and update when they respond.


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Tuesday, January 5, 2010 at 9:55 AM - Response #3

Thanks Jessica/Kyle for your help. I know the email is correct because I have sent emails through my regular email. My bounce backs seems to come when I update a section and the system generates an email to the whole list.

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Friday, January 8, 2010 at 10:49 PM - Response #4

Thanks for addressing this. It happened to a member on 1/6/10- much the same message, but occurred re: a new message to him. See below.

Wed 2010-01-06 19:53:30: * Subject: You have a new message at the Washington High School Class Of 1969 web site
Wed 2010-01-06 19:53:30: * Size (bytes): 1993
Wed 2010-01-06 19:53:30: * Message-ID: <921171733.1958071262825555881.JavaMail.CCWEB3$@CCWEB3>
Wed 2010-01-06 19:53:30: Attempting SMTP connection to [centurytel.net]
Wed 2010-01-06 19:53:30: Resolving MX records for [centurytel.net] (DNS Server: 69.41.160.Cool...
Wed 2010-01-06 19:53:30: * P=010 S=001 D=centurytel.net TTL=(31) MX=[mx1c35.carrierzone.com] {209.235.147.38}
Wed 2010-01-06 19:53:30: * P=100 S=002 D=centurytel.net TTL=(31) MX=[mx2c35.carrierzone.com] {209.235.147.39}
Wed 2010-01-06 19:53:30: * P=110 S=003 D=centurytel.net TTL=(31) MX=[mx3c35.carrierzone.com] {209.235.147.40}
Wed 2010-01-06 19:53:30: * P=120 S=000 D=centurytel.net TTL=(31) MX=[mx4c35.carrierzone.com] {209.235.147.41}
Wed 2010-01-06 19:53:30: Attempting SMTP connection to [209.235.147.38:25]
Wed 2010-01-06 19:53:30: Waiting for socket connection...
Wed 2010-01-06 19:53:30: * Connection established (69.41.172.242:3524 -> 209.235.147.38:25)
Wed 2010-01-06 19:53:30: Waiting for protocol to start...
Wed 2010-01-06 19:53:32: <-- 220 mail990c35.nsolutionszone.com ESMTP Sendmail 8.13.6/8.13.1; Wed, 6 Jan 2010 19:53:30 -0500
Wed 2010-01-06 19:53:32: --> EHLO mail.classcreator.net
Wed 2010-01-06 19:53:32: <-- 250-mail990c35.nsolutionszone.com Hello mail.classcreator.net [69.41.172.242], pleased to meet you
Wed 2010-01-06 19:53:32: <-- 250-ENHANCEDSTATUSCODES
Wed 2010-01-06 19:53:32: <-- 250-8BITMIME
Wed 2010-01-06 19:53:32: <-- 250-SIZE 52428800
Wed 2010-01-06 19:53:32: <-- 250-DSN
Wed 2010-01-06 19:53:32: <-- 250-DELIVERBY
Wed 2010-01-06 19:53:32: <-- 250 HELP
Wed 2010-01-06 19:53:32: --> MAIL From: SIZE=1993
Wed 2010-01-06 19:53:32: <-- 250 2.1.0 ... Sender ok
Wed 2010-01-06 19:53:32: --> RCPT To:
Wed 2010-01-06 19:53:32: <-- 550 5.7.1 ... H:MXB [69.41.172.242] Connection refused due to abuse. Please contact your E-mail provider.
Wed 2010-01-06 19:53:32: --> QUIT
--- End Transcript ---


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Edited 01/08/10 11:19 PM
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