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Invalid Access error
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Friday, May 22, 2015 at 9:01 PM
2 classmates have tried to register for our upcoming reunion, and received the "Invalid Access" error. Yet many others have registered successfully. What could be the problem? Thanks,
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Sunday, May 24, 2015 at 6:46 AM - Response #1
Update: More classmates are now encountering this error. But I was able to successfully register and pay with PayPal. Example of error:" When I try to click through to make a payment, I end up on an "invalid" page (after step 3). "
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![]() Are any other admins out there getting reports of this issue? I am still trying to replicate.
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Tuesday, May 26, 2015 at 3:08 PM - Response #3
Scott, So today I completely re-did the registration form for the reunion. I'm thinking that since all the trouble we have had began when I deleted the train event, I built a new form from scratch which does not include the train event. We still don't know if the new form has corrected the problem, we will need to wait until a classmate uses the form. Phil
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Wednesday, May 27, 2015 at 1:16 AM - Response #4
I ran into invalid access when I set up my donation page. I had to call PayPal. There was no wait and they helped me fix it. I have received an email about some changes with the accounts used for our PayPal set up for money, but I didnt understand it with a casual read, so I crossed my fingers and hoped my account was okay! So far so good. Margaret
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Wednesday, May 27, 2015 at 11:57 AM - Response #5
Scott, They were able to re-create the error. However, they said that the problem is in the Class Creator software, not PayPal. It has something with sending the cart to PayPal, but the cart is never getting sent, it goes to a dead page within Class Creator. I hope this helps troubleshooting. Phil
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Wednesday, May 27, 2015 at 4:19 PM - Response #6
Scott Mastenbrook - My re-make of the form did not solve our problem. (see post #3). We need help here, we are in prime reunion signup season, and the site is kicking people off with the Invalid Access error. Thanks,
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![]() There was a technical issue in the system yesterday and I believe was addressed by the programmer yesterday and is now fixed.
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Thursday, May 28, 2015 at 6:08 PM - Response #8
Hi Scott, I got all the way through to paypal, hit pay, and received an error message. So something is still up... Here is the error : Element EMAIL is undefined in GETMEMBER.
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![]() The programmer reports that this was fixed last night. Please try again.
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Sunday, May 31, 2015 at 3:37 PM - Response #10
Hi Scott - What was the problem? Is there anything I can do differently in the future? Phil
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![]() Was a technical issue on our end... nothing that you did.
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