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Event attendee not showing up in list

Forums: General Discussion
Created on: 05/15/22 10:22 PM Views: 159 Replies: 2
Sunday, May 15, 2022 at 10:22 PM

I have one (out of 62) attendees for our Reunion event whose name does not show up on the list that you can see from the Classmates Profile page. Her name DOES show up in a downloaded report from the Event Dashboard. Sounds like a security setting gone awry in her profile, but I can't see what that might be. Any help?

Thanks!

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Monday, May 16, 2022 at 12:24 AM - Response #1

Check her transaction under

Admin Functions > Event Planner > Edit > Quick Links > Transactions

Find her name/transaction and choose Edit

On her transaction page there is a Edit/pencil icon you will select to Edit her name - there will be a "guest is a classmate" checkbox you need to check that will trigger the search box for you to search her name and select it in the results. This connects the registration to her profile once you save it.

Jessica
Class Creator Support


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Monday, May 16, 2022 at 1:52 PM - Response #2

Jessica!! Awesome responsiveness as always. I am so glad you and your team are there. Thanks a bunch!

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