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Photo insert not working

Forums: General Discussion
Created on: 09/23/09 02:23 PM Views: 1056 Replies: 2
Wednesday, September 23, 2009 at 2:23 PM

I have made at least four attempts to upload and insert photos to our 40th year reunion subpage. The upload works fine, but the insert photo link will not insert the requested photo from the vault.

A secondary problem is that when trying to delete a photo from the vault, the system indicates that it is deleting the photo, but the actual photo is not being deleted. Again, in our 40th year reunion subpage, there are 3 or 4 copies of 0507.jpg, all of which I have attempted to delete without success.

Your answer is appreciated!

Thursday, September 24, 2009 at 12:20 PM - Response #1

I have tried to upload other photos to other reunion subpages that I can vouch for as being correctly formatted, but the upload/insert function is still not working properly.

Please investigate...

Frank Clark

Edited 09/24/09 12:20 PM
Thursday, September 24, 2009 at 12:55 PM - Response #2

I discovered, in analyzing the photos in question, that when pics are manipulated in Photoshop (as I have been doing), the layers must be "merged" before saving and using on Class Creator. Otherwise, the Class Creator server "sees" the photo as being corrupted and in turn will not insert the photo as requested.

Que Sera...

Frank Walters

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