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admin can't see email field

Forums: General Discussion
Created on: 02/04/12 04:53 PM Views: 982 Replies: 1
Saturday, February 4, 2012 at 4:53 PM

I'm really lost on this one. I have an alum to whom I've given some admin privileges to so that she can update a lot of alumni records from paper surveys and registration forms. So far, she's been successful with several hundred. She did run into one, however, for whom she doesn't see an email address field. This alum whose email field she can't see is listed as an admin (which is correct because she, too, has some admin capabilities).

She sent me what she sees and I have sent her what I see and other than the list of admin privs I see, the only difference I believe is that I see her email address field and the other alum who's working on the surveys can't.

I can send or attach specifics for the record that's been affected, but I don't know if I should for privacy reasons.

Looking for what will probably be the obvious answer for this conundrum.

Saturday, February 4, 2012 at 4:58 PM - Response #1

An admin (not the Root Admin) cannot see the e-mail / password fields of another co-admin. The reason is because they could then change the password/e-mail and gain admin rights that they weren't supposed to have.

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