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No Mail from Website

Forums: General Discussion
Created on: 10/26/10 02:35 AM Views: 1178 Replies: 1
Tuesday, October 26, 2010 at 2:35 AM

We have several who are not getting email sent by anyone from the website. I have checked their registration, what they clicked on, I can't tell why they don't receive anything. Please help me to help them.
Lara
Greenville64

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Tuesday, October 26, 2010 at 3:43 AM - Response #1

The good news is email delivery problems can be solved 100% of the time. The bad news is pinning down the specific problem is not always easy. We have an extensive FAQ for this fortunately:

1) Click FAQs above
2) Click Questions About Email
3) Read Question #5

At first read this will sound a little complex but it's really not. In fact the average user can set up this test in no more than 15 minutes. This test will ultimately reveal the problem every time. On rare occasions we have to call somebody's email provider but these days it's usually something else such as spam filtering.


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