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resetting a password

Forums: General Discussion
Created on: 04/26/09 05:39 PM Views: 1298 Replies: 2
Sunday, April 26, 2009 at 5:39 PM

Hi,

I got an email from a member asking to help reset his password. I went to the "edit classmates" page but there is no space for his password (normally it resides between the "primary email" and "alternate email" spots on the details page. What happened to his password and why can't I edit it?

cheers,

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Sunday, April 26, 2009 at 5:41 PM - Response #1

If they do not have a password listed it means they have not yet joined the site. They will need to go to their name on the class list and join.


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Sunday, April 26, 2009 at 5:57 PM - Response #2

Looks like he got halfway through the process and then aborted. He thought he was registered but was in actuality not. Anyway, problem solved.

Cheers,

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