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Reunion Registration missing from some profiles

Forums: General Discussion
Created on: 07/23/20 12:43 PM Views: 3364 Replies: 2
Thursday, July 23, 2020 at 12:43 PM

We have 110 classmates registered for our reunion but when anyone clicks on the Classmate Profiles Link on our home page, it only shows 70 registered, and less for each event than actually registered. The Event Manager transactions shows all but not on the profiles link or on the profile page of many individuals who have registered. This is causing a lot of confusion among these old folks.

Thursday, July 23, 2020 at 9:39 PM - Response #1

The registrations will tie to a profile as long as the guests are listed as "guest is a classmate" For instance if you have two married classmates and one of them pays the registration for both - they would select the Guest is a classmate option and assign it to the profile of the other one. If anyone registered without selecting the guest is a classmate option you can fix that for them under the Edit option of their transaction.

The profiles page will only list the number of registered users who are classmates and the guest is a classmate box is checked and the correct classmate is selected.

Friday, July 24, 2020 at 12:04 AM - Response #2

Thanks Jessica, got it and found several that didn't check the box.
Now to add that instruction to the registration page...hey, they're old people with limited tech skills...we're lucky they got that much done. Very Happy

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