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Classmate forgets her/his password

Forums: General Discussion
Created on: 08/01/12 11:55 AM Views: 1186 Replies: 4
Wednesday, August 1, 2012 at 11:55 AM

It's been so long, please refresh my memory on what I need to tell a classmate if they forget their password. I'm about to do a broadcast email, and I'm sure this will come up, so I want to put instructions in the email.

Wednesday, August 1, 2012 at 12:42 PM - Response #1

On the HOME PAGE of your website, there is a "Forgot Password" link. Click that link and you will be sent an e-mail message with a link to your website where they can reset their password.

Wednesday, August 1, 2012 at 3:25 PM - Response #2

Thank you Kyle. I look at home web page. I see a link for Change Password, but not Forgot Password. While I am "cleaning my glasses," can you tell me where to find it on the page? thanks.

Wednesday, August 1, 2012 at 3:40 PM - Response #3

You have to be logged out of the website. Then the "Forgot Password" link is in the Login box, below the PASSWORD input field.

Wednesday, August 1, 2012 at 4:42 PM - Response #4

And so it is! Thank you Kyle.

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