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CC not working

Forums: General Discussion
Created on: 03/31/18 08:53 AM Views: 297 Replies: 2
Saturday, March 31, 2018 at 8:53 AM

Class Creator is still not functioning correctly. They are taking a big hit in the reliability department. Our reunion Treasure has been trying to log in for two days and last night indicated he wasn't going to authorize using Class Creator for reunion payments. He wants to look at a different software provider for the reunion web site.

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Sunday, April 1, 2018 at 11:06 AM - Response #1

Hi Phil,

I apologize for the up and down of the site over the last few days. We identified an issue occurring on some sites and added more intensive monitoring to pinpoint the underlying issue and work to get it resolved. Unfortunately some of the monitoring can add to the pressure on the system while we are investigating. We found several items that needed adjustment and made the changes. Everything is running much smoother today.

Let us know if you experience any further issues.

Jessica
Class Creator Support


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Sunday, April 1, 2018 at 1:28 PM - Response #2

Actually the best it's ever run. Thanks for finding the elusive culprit.

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