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Credit Card System
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Wednesday, June 3, 2020 at 2:37 PM
error message.jpg Is anyone else having issues with Credit Card Payments being declined while concluding registrations?
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Participant: Log in to see names |
Wednesday, June 3, 2020 at 3:50 PM - Response #1
There was an issue with this briefly yesterday that was corrected. Please try again. A few affected people were notified to retry. Only 3 people total were affected while the issue surfaced and was corrected. They should be able to register without issue now We apologize for any issues and are monitoring and working through them with the programmers. We are actively working on a few page display items and some image upload behaviors. Jessica
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Wednesday, June 3, 2020 at 4:15 PM - Response #2
Thank you Jessica.
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Wednesday, June 3, 2020 at 7:43 PM - Response #3
44 of 291 is the read rate not the received rate. It is possible they simply have not read it yet. We just flushed some email queues again - let me know if you receive any of those messages. I'm certain they are going out - some may have required the additional flush to push through. Monitoring that.
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Thursday, June 4, 2020 at 1:12 AM - Response #4
Thanks Jessica, However I have queried several via personal email and they have not received any of the 3 sends since 5/29.
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