When I click Turn on IM nothing happens....what is suppose to happen?

JIM

In the IM, if other members of your site are logged in at the same time and have the IM active, you can Instant Message them and message back and forth.

That answers a question I've had because I've sent IM's to classmates on the website and they never get it....so, why doesn't it automatically activate an IM to the member your are trying to send a message?
I thought it was set up that all they had to be was on the web site itself. I guess we need to post a directive for use of the IM on our website, huh?

IM is different than the Message center in which you would be sending a message that is delivered. The IM is a realtime conversation.

Sure, I understand that...but, you said "you can Instant Message if they are logged in at the same time AND if they have their IM active. I really didn't frame my question properly...I thought as long as they were on the site at the same time (as me), when I type an IM...they would automatically receive it. What I hear you saying is not only do they have to be on the site at the same time....they also must have the IM activated or they won't receive my IM. Is that correct?

Yes. They do have the option of turning off their IM by clicking the X on the IM window. However this should also remove them from the list of those who are available to chat on the IM window, while at the same time, leave them remaining in the who's online now box.

Thanks Scott, I will make that point for use of the IM Window for our members. We really appreciate all that CC does for us!

You're welcome!

So If I have my IM on what should show on my home page if they have theirs on?

If I have my IM what should show on my homepage if they do NOT have theirs on?

It seems that nothing happens on my page either way at this time.

J

On the IM itself, it will show the number of members who are also logged in with the IM on and available for a chat.

Does it matter if MY IM is on or off?

J

If you turn yours off, then they will not see that you are available for IM. You can click the X in the IM box to turn it off. A link will appear in the Member Functions that will allow for you to turn it back on.

My home page says "Turn on IM" if I click that nothing happens whether some one else is on line or not. I get no list of who is on line and am am not able to IM anyone.

Please help!

You would only see the "Turn on IM" under your Member Functions if you had previously closed (X) the IM window. That has nothing to do with the who's online or who might be available to IM. If there are others online and available to IM, there will be a number presented on the IM window itself.

I DO NOT have and IM widow so I do not see any number.

How do I correct this.

How strange. I will have to see if anyone else here is having this same issue.

Have we made any progress toward getting me IM capability?

I still have no IM window nor do I see a number or any names. If I click the "Turn On IM" link absolutely nothing happens.

JIM

I have not heard back. We will reply as soon as we can.

Curious: If you log into your web site with any other browser is IM displaying? Do you have the latest Adobe Flash installed?