Saturday, February 28, 2009 at 5:23 PM - Response #1
Three very good questions. Answers: 1) Right now if people double order you have to go in and adjust the quantity yourself, which you've figured out. This actually opens up a much larger issue though, and it's one of the PayPal payment system in general. We can integrate a true PayPal API, but that doesn't give us all the control we really need over the payment process to adequately integrate with our planner. We've had a great deal of discussion here about this, and the only obvious solution is to integrate our own payment gateway. We're actually working on that right now, and existing reunions will have the option to switch. New reunions will only have the new option. The only real drawback to this is we have to pay credit card processing fees, add time for our support staff to support all of this, and also add a check cutting system to issue checks out every two weeks. Thus we'll need to integrate a percentage retained from every order. We're considering 7%. In return though everybody gets a much better connected system, saving everybody time and making planning and accounting much easier. 2) At any time you can deactivate one item, and add another. It won't change the figures or delete any data previously collected. 3) Click on your Reunion Planner link, click the icon under your Attendees column, and in your balance tracker you see there you can enter in a manual payment.
|