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Bounces Back in One Site and Not Another

Forums: General Discussion
Created on: 09/14/09 09:56 PM Views: 1245 Replies: 3
Monday, September 14, 2009 at 9:56 PM

Colby Mosier colbymosier44@gmail.com continues to "bounce back" in our multi-year site www.bakerlionspride.com but he does not bounce back in his class year website www.baker62.com Would someone please take a look and see what the difference is... sure would like to copy "the diff" into our site so we don't have to see Colby bouncing back any more... :> Thanks, Terry

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Monday, September 14, 2009 at 11:01 PM - Response #1

Terry Todd wrote:

Colby Mosier colbymosier44@gmail.com continues to "bounce back" in our multi-year site www.bakerlionspride.com but he does not bounce back in his class year website www.baker62.com Would someone please take a look and see what the difference is... sure would like to copy "the diff" into our site so we don't have to see Colby bouncing back any more... :> Thanks, Terry

Hi Terry,

The BOUNCE BACK system can't tell which website sent the e-mail because that information isn't included in the actual e-mail that is sent. So what the Bounce Back system does is just find the first e-mail address that matches in the database and sends that website a bounceback e-mail.

So unfortunately, you will be receiving the bouncebacks from BOTH websites and I don't think that there is anything that can be done at the moment.

I did check both websites and the e-mail addresses are exactly the same on both sites. If you haven't let the other admin know, maybe you could let them know that the e-mail is bouncing, but that you will get the bounceback. Let the other ADMIN know that the contents of the e-mail aren't being sent to you.

BRAD (or DAVE or WHOEVER): Maybe the bounceback system can send the bounceback to ALL websites where the e-mail matches.


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Monday, September 14, 2009 at 11:58 PM - Response #2

Good idea.


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Tuesday, September 15, 2009 at 12:02 AM - Response #3

Brad Switzer wrote:

Good idea.

Thanks.

Where it matches the Primary e-mail or any Alternate E-mail address. (of course, you probably already know this)


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