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Profile photos missing

Forums: General Discussion
Created on: 01/14/14 04:08 PM Views: 694 Replies: 8
Tuesday, January 14, 2014 at 4:08 PM

Classmate profile photos are constantly disappearing on my site. Please help me with this. I am not going to reload the latest disappearing photo until I hear from cc. Please check out Judy Vediner. The photo is there when I go into manage/edit classmates but doesn't show. Please help.
Thank you

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Tuesday, January 14, 2014 at 4:09 PM - Response #1

Could you please provide me with some profile specific details so I can investigate further.


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Tuesday, January 14, 2014 at 4:11 PM - Response #2

Her name is Judy Vediner

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Tuesday, January 14, 2014 at 8:37 PM - Response #3

Hi again Scott,
Any luck with this problem. It seems to be a regular occurrence on my site

I just learned that IPAD doesn't accept Adobe Flash Player. Is there another way to upload photos on the ipad. I have searched the forums, but only found old posts.
Appreciate your help.

Tracey

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Edited 01/14/14 9:02 PM
Wednesday, January 15, 2014 at 12:07 PM - Response #4

Odd. Not sure. When I log in, I see that there is a photo uploaded to her photos area, but that the photo is not displaying on the profile. I have documented this for the programmer to review. Let me know if there are other names effected just so I can be sure that this is not isolated to a specific profile. Thanks!


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Wednesday, January 15, 2014 at 12:31 PM - Response #5

Thank you Scott. It is not isolated to a specific profile. It has happened numerous times in the last few weeks. My own profile photo disappeared last week, but I reloaded it.
Please do keep me informed of this.
Tracey

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Wednesday, January 15, 2014 at 1:11 PM - Response #6

Several classmate photos are now missing in my Classmate Discussion Forum. My own photo has now changed to a generic in the forum. The actual profile photos seem to be ok.

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Wednesday, January 15, 2014 at 7:21 PM - Response #7

Photos are now appearing if I edit the yearbook photo first

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Thursday, January 16, 2014 at 1:42 PM - Response #8

There is work actively being done to the forums page to complete the fix of the issue with master photo vs yearbook photo for what displays there.


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