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Participant: Log in to see names
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Tuesday, January 14, 2014 at 4:08 PM
Classmate profile photos are constantly disappearing on my site. Please help me with this. I am not going to reload the latest disappearing photo until I hear from cc. Please check out Judy Vediner. The photo is there when I go into manage/edit classmates but doesn't show. Please help.
Thank you
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Participant: Log in to see names
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Tuesday, January 14, 2014 at 4:09 PM - Response #1
Could you please provide me with some profile specific details so I can investigate further.
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Participant: Log in to see names
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Tuesday, January 14, 2014 at 4:11 PM - Response #2
Her name is Judy Vediner
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Participant: Log in to see names
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Tuesday, January 14, 2014 at 8:37 PM - Response #3
Hi again Scott,
Any luck with this problem. It seems to be a regular occurrence on my site I just learned that IPAD doesn't accept Adobe Flash Player. Is there another way to upload photos on the ipad. I have searched the forums, but only found old posts.
Appreciate your help. Tracey
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Participant: Log in to see names
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Wednesday, January 15, 2014 at 12:07 PM - Response #4
Odd. Not sure. When I log in, I see that there is a photo uploaded to her photos area, but that the photo is not displaying on the profile. I have documented this for the programmer to review. Let me know if there are other names effected just so I can be sure that this is not isolated to a specific profile. Thanks!
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Participant: Log in to see names
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Wednesday, January 15, 2014 at 12:31 PM - Response #5
Thank you Scott. It is not isolated to a specific profile. It has happened numerous times in the last few weeks. My own profile photo disappeared last week, but I reloaded it.
Please do keep me informed of this.
Tracey
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Participant: Log in to see names
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Wednesday, January 15, 2014 at 1:11 PM - Response #6
Several classmate photos are now missing in my Classmate Discussion Forum. My own photo has now changed to a generic in the forum. The actual profile photos seem to be ok.
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Participant: Log in to see names
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Wednesday, January 15, 2014 at 7:21 PM - Response #7
Photos are now appearing if I edit the yearbook photo first
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Participant: Log in to see names
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Thursday, January 16, 2014 at 1:42 PM - Response #8
There is work actively being done to the forums page to complete the fix of the issue with master photo vs yearbook photo for what displays there.
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