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Forums: General Discussion
Created on: 07/22/14 02:30 PM Views: 768 Replies: 12
Tuesday, July 22, 2014 at 2:30 PM

still no email. I have "In Memory" notices in limbo.

Tuesday, July 22, 2014 at 3:12 PM - Response #1

Ray - Please add an alternate email address, such as a gmail account, to your Contact Information page. That way we can determine if emails are making it to the gmail account and possibly not your own email system. Just a way to do process of elimination. If we find that notifications make it to the gmail account but not the primary email, then we at least have a place to further troubleshoot.

Tuesday, July 22, 2014 at 3:40 PM - Response #2

I just went to "Edit Contact info" and added another email. I then went to "Email the class" my year and selected just my name. I then checked my email and I received an email showing I updated my profile after a few minutes I received the email for new email but not old.

Tuesday, July 22, 2014 at 4:52 PM - Response #3

Have you added to your contact list (Whitelist) for primary email address

Edited 07/22/14 4:53 PM
Tuesday, July 22, 2014 at 6:53 PM - Response #4

Yes. I check with the committee they did not one of the four "In Memory" that I sent. I just hate to send again if others received them. Can you tell if these were sent?

Tuesday, July 22, 2014 at 8:55 PM - Response #5

I just sent all four out as regular email. Not preferred method but it got them out.

Thursday, July 24, 2014 at 11:29 AM - Response #6

Another "In Memory" never received.

Friday, July 25, 2014 at 5:39 PM - Response #7

Hi Ray,

I believe you were working with Scott on this and tried another email address. Is everything working for you now?

Class Creator Support

Saturday, July 26, 2014 at 9:34 AM - Response #8

No. "In Memory" notifications are not working.

Monday, July 28, 2014 at 3:46 PM - Response #9

I am running a test on my test site. I just marked one of my test users as deceased and I am now monitoring my email for the notifications.

Tuesday, July 29, 2014 at 9:19 AM - Response #10

I just sent another "In Memory" -this is my main function- and have not received notice yet. Usually I get an email within 5 minutes. I have two emails in my profile also. I will let you know if I get anything. I checked spam but it is not there either.

Wednesday, July 30, 2014 at 8:11 PM - Response #11

Never showed up for anyone.

Thursday, July 31, 2014 at 3:45 PM - Response #12

I need to send another. Is this working yet or should I send as an email?

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