Some of my classmates have been telling me recently of not being notified of any new posts in a long time, when they had been receiving notifications fine for years. When they go to the "NOTIFY ME" link in the left margin, it still indicates "Immediately" or "Daily". (It's almost as if the "Never" option has been suddenly selected, but it has not.)
Has anyone else experienced this and somehow resolved?

We have an active class website participation rate of at least a new posting every several days. We recognize birthdays and special events etc in classmate's lives to name two things posted for our large class. We use the "What's New" heading. I would like to keep it very active, that way through notifications to all registered classmates. Some have stated they have been missing out on our "group chat" recently.

With the introduction of a new mail server a while back, some of the old problems with various email handlers appear to have been resolved. But as you can see in some forum reports, that new server is still being "fine tuned". And my Notify read percentages which used to show 100% more often than not are still running from 70s to 90s more often.
Of course, some of my classmates may not be checking their email as often, and the problem with the new mail server sending notify emails to classmates who are on the In Memory page certainly warps the Sent and Read stats.

Hi John,

If someone is added to In Memory the emails don't go out anymore unless that same email address is assigned to another classmate such as a spouse or unless that individual had more than one profile. Sometimes an admin will have two profiles by choice - they keep one as admin and one they can see the way a classmate sees things.

If you ever see an email bounce that you believe is only under In Memory the best way to double check that it is not assigned elsewhere is to go to

Admin Functions > Manage Classmates > Enter/edit Classmates and put that email address into the search at the top of the list. The search will show results of any name that has that email address as primary or alternate email.

Occasionally admins have not entered the individual into In Memory yet so it's always good to check to make sure they have been added to In Memory.

Jessica
Class Creator Support