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Downloading Class Lists

Forums: General Discussion
Created on: 02/19/22 08:25 AM Views: 301 Replies: 7
Saturday, February 19, 2022 at 8:25 AM

Trying to download a class list into excel. Site advises that it may take a long time. What is a reasonable time? Get the preparing download statement but so far it has been at least a half hour with nothing but that statement. Help?

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Saturday, February 19, 2022 at 9:09 AM - Response #1

Sorry to hear you're having trouble. Download is working ok for me. Took only a couple seconds.

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Saturday, February 19, 2022 at 9:24 AM - Response #2

Thanks..going to keep hoping..lol.

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Saturday, February 19, 2022 at 10:23 AM - Response #3

Hi Gary,

I see it was generated in the logs. Did you get the file?

If not, what Operating System and web browser are you using?

Jessica
Class Creator Support


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Saturday, February 19, 2022 at 11:22 AM - Response #4

Did not get file…never got out of “finalizing”. Using Firefox on iMac with latest os software. Have no problem downloading stuff off internet.

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Saturday, February 19, 2022 at 12:00 PM - Response #5

It’s my iMac….knew it was on its last leg…was able to download list using my android phone….

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Saturday, May 21, 2022 at 8:03 PM - Response #6

Hi Jessica - I’m trying to save a class list I generated in Excel format, but keep getting the message:
“LINKS ARE BLOCKED - the webpage might be temporarily down or it may have moved permanently to a new web address - ERR_FAILED”
This is on my iPhone 13 with IOS 15.4.1 on Google Chrome
Anything you can do to help ?

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Sunday, May 22, 2022 at 3:38 PM - Response #7

Hi Paula,

We aren't seeing any issues downloading the lists. It is possible your security settings on the phone are not allowing you to download an excel file to your phone. Have you tried the csv file?

Jessica
Class Creator Support


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