| Blockbuster sites, amazing reunions

Share Tips

New Topic Reply Subscription Options  

Issues trying to join site

Forums: General Discussion
Created on: 03/02/17 09:56 PM Views: 1230 Replies: 8
Thursday, March 2, 2017 at 9:56 PM
2738_001 (1).pdf

I just launched our new website and one of the persons trying to get into the site for the first time is getting this screen message (attached).

Can you help with this?

Thursday, March 2, 2017 at 11:23 PM - Response #1

You can't have your home page password protected or else nobody can join your website. Visit Edit Site Pages and edit the link for the home page and don't restrict to classmates only.

Friday, March 3, 2017 at 12:28 AM - Response #2

Mary, here's one way to implement Kyle's advice:

Admin Functions > Edit Site Pages > on Home Page click on Edit Link > uncheck the box that says "Restrict to Classmates Only." That will make your home page visible to classmates. They can then click on Classmate Profiles to find their name, assuming you have populated the page with their names.

Edited 03/03/17 12:29 AM
Friday, March 3, 2017 at 7:35 AM - Response #3

Thank you so much.

Friday, March 3, 2017 at 2:50 PM - Response #4

Mary Ann,
Now that classmates who want to join can see your home page, you might want to un-restrict your First Time Visitors page too.

Friday, March 3, 2017 at 4:28 PM - Response #5

Thank you. I just did that!!

Friday, March 3, 2017 at 8:20 PM - Response #6

I think First Time Visitors was just deactivated by accident?

Friday, March 3, 2017 at 10:03 PM - Response #7

If First Time Visitors page was deactivated, to reactivate it: Admin Functions > Edit Site Pages > on First Time Visitors page click "Edit Link" > click on "Active," putting check mark in box > click "Save."

Edited 03/03/17 10:06 PM
Friday, March 3, 2017 at 11:47 PM - Response #8

On that Edit Site Pages, Edit Link, there are two checkboxes. One box to make the page active, one to restrict to classmates only. you might have wanted to keep the page active, but remove the checkbox to "Restrict to Classmates only". If the page is not active, it isn't seen by anyone, not even classmates.

New Topic Reply  
Subscription Options: Have all new forum posts sent directly to your email.
Subscription options are available after you log in.