I just received an email with this message
“ I never see my name on the daily email when my date comes up . 3-15 1940. Thanks”
How do I respond - he has the button that allows others to see his birthday clicked. What else should I tell him to do?

Thanks

Hi Joe,

We don't send an email reminder to the person having a Birthday as we assume they know it is their Birthday It will go out to anyone who is following them under Member Functions > Notify Me who has birthday reminder notifications turned on.

If you have the Home Page > Upcoming Birthdays turned on their name will appear there starting 30 days before their birthday until the end of the night of their birthday.

If you have What's New turned on it will add it there automatically on the day of their birthday and also automatically list it on their own profile.

Jessica
Class Creator Support