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Cannot View Past Backups
Forums: Questions and Answers About Building Your Site | |||
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Thursday, December 15, 2011 at 9:52 PM
I was working on additions to home page, and noticed everything was gone that was normally on home page. When I click view past backups I get a exclamation mark and can go no farther. I would like to get website back up and running. Would it be possible for someone to check it out for me. I have the homepage password protected for the time being, but willing to open it up for help. Thanks,
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Thursday, December 15, 2011 at 10:16 PM - Response #1
are you saying you want the backup before the birthdays?
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Friday, December 16, 2011 at 9:28 AM - Response #2
Yes, I actually wanted to go back before I had the birthday graphic.
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Friday, December 16, 2011 at 9:31 AM - Response #3
I have restored the home page before the birthday image.
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Friday, December 16, 2011 at 9:42 AM - Response #4
Thanks so much for the help, you all are great there. Could you give me a clue as to what I had done, so as to avoid it in the future?
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Friday, December 16, 2011 at 10:02 AM - Response #5
Without seeing the steps you are doing, I don't even know what to guess. Maybe you can try it with a different browser (use Firefox if you normally use Internet Explorer) and see if you don't have a problem with the new browser. That would narrow it down to a browser issue.
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Saturday, December 17, 2011 at 6:36 AM - Response #6
It seems to have been a browser issue. Changed to Firefox and back working. Thanks for your help!
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Saturday, December 17, 2011 at 8:20 AM - Response #7
One other suggestion. Sometimes when Internet Explorer has a problem, you can turn on Compatibility View Mode and that fixes the problem. Here is how to turn on Compatibility View Mode: If you've hit the F12 key, then look for the text that says "Browser Mode:" (a menu in the new panel that comes up) and click on that. It should bring up a menu on which you can click "Internet Explorer 8" to fix the problem. Make sure that after you click on it, the part where it says "Browser Mode:" is followed by "Internet Explorer 8". The page will reload, and then you can close the Developer Tools portion and go back to using your site.
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