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Log In Trouble

Forums: General Discussion
Created on: 03/14/16 08:33 PM Views: 809 Replies: 10
Monday, March 14, 2016 at 8:33 PM

One of our classmates has been unable to log in for the past several days. She had no problems prior to that. The message she gets is "Safari cannot make a secure connection with the site Class Creator".

Linda

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Monday, March 14, 2016 at 8:59 PM - Response #1

Something changed at CC since the PC Safari version I used to test (PC version hasn't changed) now does not work just as you described. Could be a byproduct of trying to fix some other Safari only issues. Question

P.S. Our page is also not loading correctly (on Safari only) - so all points to CC having changed something incorrectly.

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Edited 03/14/16 10:56 PM
Monday, March 14, 2016 at 10:29 PM - Response #2

FireFox gives me a similar message if I try to connect to my site with https (secure) instead of http. I don't think I'd ever tried a secure connection, but did CC use to accept secure connections?

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Monday, March 14, 2016 at 10:57 PM - Response #3

Login is https for all sites. For example Westside is

Quote:

https://www.classcreator.com/Omaha-NE-Westside-1959/member_login.cfm

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Monday, March 14, 2016 at 11:37 PM - Response #4

That's what she is using . https

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Tuesday, March 15, 2016 at 12:24 AM - Response #5

We all use https when logging in Wink

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Tuesday, March 15, 2016 at 1:19 AM - Response #6

I don't doubt that many have set their browser to default to https, but... I do not. There are still web sites which do not support a secure connection. I do, however, enable a secure https connection for the sites I regularly use which do allow a secure connection by putting the full https URL in my bookmarks.

Since I have a domain name, the url I use is simply www.westside-59.com which defaults to http://www.westside-59.com. And that works fine. But if I use https://www.westside-59.com it fails - telling me that URL is not capable of a secure link. Interestingly, https does work when I use the full ClassCreator.com path.

Since all the sites (and the forums) were "Server Not Found" for a while last weekend, I'd guess that whatever they did to recover the network connections came up without some secure option on at least one of the servers - or a router.

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Tuesday, March 15, 2016 at 2:08 AM - Response #7

To use https for a domain, you buy an SSL certificate for the domain name. ClassCreator.com has a https certificate and that's why the login is done that way.

Anyone can buy a certificate. There are various types. I think the cheapest is around $150/yr - haven't checked for a while. The login has to use classcreator.com/etc since that's the only way it can be a secure connection, unless everyone paid extra for their own certificate.

You can put https in front of any url starting with classcreator.com (since that's who the certificate is for). For example any files in the vault like images. If you run scripts on FBCC the https variation of the link to the script is required.

The problem described is limited to Safari only - for me anyway - because of storm here, I'm using phone access which ~maybe influences, however, my home page is not displaying correctly at all, which has nothing to do with https. FF, Chrome, Edge, IE work fine.

Login with Safari and see what happens for you.

Quote:

error domain winsock 10054

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Tuesday, March 15, 2016 at 12:07 PM - Response #8

Power and internet came back making it possible to test fairly fast.

On examining our page display, it is related to https too. That's how a lot of our page is controlled. For example, our styles are https loaded. IOW, anything with https is not working on Safari. The https is required for FBCC scripts and none of that is loading either.

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Tuesday, March 15, 2016 at 1:00 PM - Response #9
Capture.JPG

I use Chrome and I cannot use HTTPS either --- I'm not up on all that you all are discussing, but evidently our class site has to be accessed with HTTP only.

Thanks for all the input Smile

Linda

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Tuesday, March 15, 2016 at 1:19 PM - Response #10

Correct. ALL CC sites use HTTP unless you bought an SSL certificate as described. That message is normal for everyone.

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