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Donate button goes to blank page for some

Forums: General Discussion
Created on: 08/01/18 04:35 PM Views: 801 Replies: 9
Wednesday, August 1, 2018 at 4:35 PM

We have our reunion coming up SOON and some people, when they click the DONATE button on the home page get sent to a blank page. A classmate tried using Firefox and Chrome and it came up blank and blank on an iPad. I, using Safari on an iMac, was successful when clicking it. BUT, if I simply copy and paste the address, it comes up blank.

I need help with this ASAP! THANK YOU!!

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Wednesday, August 1, 2018 at 5:05 PM - Response #1

When I click on the HOME PAGE donate button, It sends me to the donation page.
When I click on the donate button that is on the 45th Reunion Registration page, it sends me to a blank page.

The URL is the same for both: http://www.melhi73.com/donation_center.cfm

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Wednesday, August 1, 2018 at 5:26 PM - Response #2

All links seem to be working on my end. Maybe a clear cache close browser and reboot is in order.


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Wednesday, August 1, 2018 at 5:29 PM - Response #3

Scott, this has happened to at least 3 of us (that I know of). When you copy and paste the URL, it takes you to the page? Because it doesn't when I do and when the other 2 do.

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Wednesday, August 1, 2018 at 6:33 PM - Response #4

Different links in both.

http: //www.melhi73.com/donation_center.cfm has nothing

Donate button on home page has

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Wednesday, August 1, 2018 at 8:33 PM - Response #5

Thank you, Jack! I will try to fix this.

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Wednesday, August 1, 2018 at 8:41 PM - Response #6

Jack, when you get a chance could you test the two links?
I think it is fixed and I do appreciate the help.
Lisa

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Wednesday, August 1, 2018 at 10:46 PM - Response #7

I think the link you want me to test is

That page is restricted. If that has the paypal code shown on the Home Page button then it should work.

The previous link you gave (and has nothing) is:
The Home Page PayPal button is fine. That logs directly to PayPal, not a donation page.

The only way I could check is to use your system pw. If you want you can message me with that. But if it all shows for you, then no prob.

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Thursday, August 2, 2018 at 1:45 PM - Response #8

Lisa, The PayPal donate button on your homepage is opening up in a new window for me and taking me to https://www.paypal.com/donate/?token=23u...try.x=US&locale.x=US ... seems to be ok on this end.


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Thursday, August 2, 2018 at 3:26 PM - Response #9

Thank you both for the input. I have made changes so the donate button goes to our Donation Manager.
So appreciate it!

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