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Domain Problem

Forums: General Discussion
Created on: 05/06/21 07:24 PM Views: 323 Replies: 1
Thursday, May 6, 2021 at 7:24 PM

For the first year, we purchased both and, just in case. Somehow we ended up with a renewal on, when in fact is what we use. I contacted the domain provider and they said I need to ask CC about transferring the renewal fees to the Please advise.

Also, I manage a website for both paly70 and asp70 (I attended ASP as an undergrad and no one volunteered for that site). Unfortunately, I can't seem to send messages under the asp site, even though I launched the help page from that site. That didn't used to be a problem.

Thank you so much!!

Edited 05/06/21 7:29 PM
Thursday, May 6, 2021 at 7:49 PM - Response #1

Hi Karen,

I don't see a renewal processed either domain. Both expire 6-21-21 I set one to not auto-renew. The other is still set to renew but has not renewed yet. is the one tied to your site (the other one just forwarded) and that is the one you purchased the secure certificate for. So if is the primary I think you are all set.

If you go to Admin Functions > Manage Domain you will see the option to renew the domain right there. It still uses / (the company who created for us) as the underlying registration company - we worked with them to integrate the domain renewals and registrations into the Admin Functions > Manage Domain page.

Let me know

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