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Bounceback error box at login

Forums: General Discussion
Created on: 07/26/12 10:18 AM Views: 1022 Replies: 5
Thursday, July 26, 2012 at 10:18 AM

When I login (I am an administrator), I immediately get a large error box telling me that my e-mail has been bouncedback. This is a new problem that has only occurred for a couple of days. My e-mail is through embarqmail.com.

William (Bill)

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Thursday, July 26, 2012 at 4:00 PM - Response #1

We are working with Embarqmail and other affected email providers to resolve this issue. Bounce blocks for affected addresses will be removed when the issue is resolved.


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Thursday, July 26, 2012 at 5:20 PM - Response #2

Thanks, will we be contacted once the issue is resolved?

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Thursday, July 26, 2012 at 5:27 PM - Response #3

If you are experiencing this problem, you should have a large box that says your e-mail account has bounced. We will delete this message from your website when your e-mail address is cleaned up


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Friday, July 27, 2012 at 11:45 AM - Response #4

Hi.....I'm also seeing this message - although my email address has not changed, and is correct as shown in the message. When I click on the links to confirm - and receive a note that I'll receive a response from CC that will contain a link to click on a 'bounced reversal linki'.............know that I've yet to receive any incoming emails.

I sent a separate email yesterday to CC, and one earlier this am on this issue. I'm guessing you guys are busier than usual, coz I generally receive responses within an hour. I haven't yet rec'vd a response from either yesterday, or this morning's messages. My Jcomer1@triad.rr.com address is working fine-----I'm wondering if messages are attenpting to be sent by CC that aren't beinbg received?

An alternate email for me is my work addy: irma.comer@wellsfargo.com

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Friday, July 27, 2012 at 2:41 PM - Response #5

The bounce removal confirmation email only works if you actually receive it. If you don't receive it, then it merely confirms that the block should still be in place.


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