I allowed people to register prior to setting up the ticket(s) ($70 for check, $73 for CC).
Now I have most of the people with $0 owed and those paid by checks with minus owed. Examples at end. How do I get the amount owed ($70) as the default amount? I cannot email them either since amount owed is $70. If they pay by CC afterwards, will the amount owed be -$3?

Please and Thanks
Bonnie

Payment
Method

Amount
Invoiced

Credit
Card
Payments
Received

Manual
Payments
Received

Amount
Owed

Collins, James G. (Jim) Cash Check Other $0.00 $0.00 + $ $0.00
Covell (Cass), Christine Cash Check Other $0.00 $0.00 + $ $0.00
Craven (Kipp), Anne P. Credit $73.00 $73.00 + $ $0.00
Denisi (Crosby), Louise M. Cash Check Other $0.00 $0.00 + $ $0.00
Distefano, Liberato Cash Check Other $0.00 $0.00 + $ $0.00
Dormitzer, Peter H. Cash Check Other $0.00 $0.00 + $ $0.00
Downing, Eugene W. Cash Check Other $0.00 $0.00 + $ $0.00
Duggan, Doris A. Cash Check Other $0.00 $0.00 + $ $0.00
Elias-Saulsberry, Janet Cash Check Other $0.00 $0.00 + $ $0.00
Ferriani (Falwell), Patricia A. Cash Check Other $0.00 $0.00 + $ $0.00
Galvin (Merwin), Joanne M. Cash Check Other $0.00 $0.00 + $ $0.00
Guinane (Crewe), Maureen B. Cash Check Other $0.00 $0.00 + $ $-140.00
Harrington, David P. Credit $146.00 $146.00 + $ $0.00
Hauser (Mahoney), Karen P. Cash Check Other $0.00 $0.00 + $ $0.00
Holland, William (Bill) Cash Check Other $0.00 $0.00 + $ $0.00
Humes (Donovan), Donna Cash Check Other $0.00 $0.00 + $ $0.00
Kelly (Yablonsky), Patricia A. Cash Check Other $0.00 $0.00 + $ $0.00
Kirk (Krueger), Marsha Cash Check Other $0.00 $0.00 + $ $0.00
Lewis (Hayner), Bonnie M. Credit $140.00 $140.00 + $ $0.00
Macklin, James J. Cash Check Other $0.00 $0.00 + $ $0.00
Mahoney, Edmund Cash Check Other $0.00 $0.00 + $ $0.00
McCall (Barry), Jane M. Cash Check Other $0.00 $0.00 + $ $-140.00
Minasian (Saker), Janet S. Cash Check Other $0.00 $0.00 + $ $0.00
Munsey, James R. Credit $73.00 $73.00 + $ $0.00

Go to your Reunion Planner, EDIT page, SHOW MORE for your first event. Now add another product called "Reservation paid by Check", make that product active. Save the reunion.
Go to Reunion Planner, ATTENDEES page, click on each classmate that has a negative "Amount Owed" and then fill out their registration information and make an order of "Reservation paid by Check" and save the attendee changes.
If you aren't allowing classmates to pay by check through the system, deactivate the "Reservation paid by Check" payment option until you get another check in the mail. This is so that a classmate cannot sign up on line to buy the ticket and choose "Reservation paid by Check" and then pay by credit card which will take out the credit card fee from the smaller payment amount.

So back to the original question, how does the Amount Owed get filled in for those who registered prior to there being a ticket available?

On those that state paying by check in the future, the Manual Payment is for us to say that we have the check in hand?

Thanks

The "Amount Owed" is always filled in by the registration page. If they have registered for the reunion AND made a purchase of a ticket at the time they registered (filled out the online shopping cart and checked out), then there is an invoiced amount or "Amount Owed"

But they registered prior to the tickets being available and it should show them owing money.

If there were no tickets to be purchased when they registered, how could they have ordered any tickets? They didn't.

You must edit their attendee record and order the tickets, THEN they would have an invoiced amount.

You can do what Kyle said. I have an easier solution.
You made yourself a lot of work., but you don't have that many to fix. I would change your ticket price to $74 for everyone and give the check payments the 4.9% discount..all you have to do is check the box saying so. This way your alumni can choose which payment they want to submit.
Number 1....Never allow registration w/o buying a ticket unless it's a free event.
Number 2. Are you using CC for your credit card payments or Paypal??
If you are using CC for your credit card payments, set it up so that you are accepting cash, checks and credit card payments. Do not check other. You then check the 4.9% discount for check payments.(We chose not to discount the check payments...we used the extra money we got from check payments to help us fund our Seed money fund for future events.) Up your price for the tickets to $74 for all. You do not need to have different amts for credit card & check payments. Charging $73 for your credit card payment is costing you $3.58. A credit card payment nets you $69.42 @ $73 a ticket. You are losing 48 cents a transaction. Check payments you will receive $70, period, you are not charging enough for CC payments. I know this is confusing. If you need $70 a ticket to cover your expenses..then you must up the ticket price for all.

Rule No. 1..Never register anyone w/o selling a ticket..and don't take installment payments.
You just made triple the work for yourself.

My suggestion is to start all over with your ticket sales....just say you were having a blonde moment (I'm blonde) or you clacked when you should have clicked.

If you need any help...just pm me and I can help you over the phone..or I can guide you thru this here!!

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Bonnie M. Hayner wrote: