Sunday, March 17, 2013 at 2:07 PM - Response #1
Hi Linda, This might be your issue... Go to this LINK and scroll down to Eric Bassey's reply about compatibility mode with browsers IE 8/9. There are 30 replies on the page that I gave you a link to... scroll up to the top of the page... my first post (Marla) on the page is (I think) the 3rd posting, then Eric's is (I think) the fifth posting. If you are using (or your members are using Internet Explorer 8 or 9, (as I am) and followed Eric's instructions and it made the page appear correctly. There's always the other option to use a different browser like Firefox if they want. For a couple of weeks after the upgrade of CC's in January I posted this on my home page... "Updates to our site 1-27-2013, might affect your viewing. If you are using browser Internet Explorer 8 or 9 and page is not fully visible, it is a compatibility mode issue, so do this.... Hit F12 on the keyboard, and select the menu titled Browser Mode. Select Internet Explorer 9 from the menu (or 8 if that's what you have). Also, might need to set the Document Mode to IE9 (or 8 if that's what you have) Standards -- not Quirks. If this does not help, please email us at the 'contact us' link/tab/button."
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