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Contact form delays?

Forums: General Discussion
Created on: 07/25/23 03:31 PM Views: 130 Replies: 4
Tuesday, July 25, 2023 at 3:31 PM

Is anyone having delays in the contact form emails?
I am consistently getting form submissions hours after the other two admins who are on that form.
Today I rested the form at 12:28PM CDT, and other admin had his copy at 12:51PM. I have still not seen mine.
My mail host support can’t see any delays in their end.

Are there outbound queue issues that we don’t know about?

Tuesday, July 25, 2023 at 5:34 PM - Response #1

Hi Rick,

All contact forms send at the same time. I don't see any delays today on this end.

Class Creator Support

Tuesday, July 25, 2023 at 5:54 PM - Response #2

Thanks Jessica, mine are consistently arriving 4 hours after my colleagues get theirs.
My profile update email arrived almost immediately.
I’ll keep working with my mail host, but I don’t know where the bottleneck is (probably my end Wink

Monday, August 7, 2023 at 1:04 PM - Response #3

Jessica, this time tehre are some major delays from a "EMail The Class" send test. I've tried two, sending to and They went around 11:20AM CDT, and again around 11:48AM CDT.
I'm beginning to wonder if it's my browser. But do you see any errors about those two tests?

Monday, August 7, 2023 at 4:05 PM - Response #4

Two test mail-the-class to myself took two hours.
I don't know what the problem is.
Sorry to bother you , it's probably not CC.

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