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Contact form delays?

Forums: General Discussion
Created on: 07/25/23 03:31 PM Views: 130 Replies: 4
Tuesday, July 25, 2023 at 3:31 PM

Is anyone having delays in the contact form emails?
I am consistently getting form submissions hours after the other two admins who are on that form.
Today I rested the form at 12:28PM CDT, and other admin had his copy at 12:51PM. I have still not seen mine.
My mail host support can’t see any delays in their end.

Are there outbound queue issues that we don’t know about?
Thanks!

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Tuesday, July 25, 2023 at 5:34 PM - Response #1

Hi Rick,

All contact forms send at the same time. I don't see any delays today on this end.

Jessica
Class Creator Support


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Tuesday, July 25, 2023 at 5:54 PM - Response #2

Thanks Jessica, mine are consistently arriving 4 hours after my colleagues get theirs.
My profile update email arrived almost immediately.
I’ll keep working with my mail host, but I don’t know where the bottleneck is (probably my end Wink
Thanks,
Rick

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Monday, August 7, 2023 at 1:04 PM - Response #3

Jessica, this time tehre are some major delays from a "EMail The Class" send test. I've tried two, sending to rickvv@mail.com and rickvv@yahoo.com. They went around 11:20AM CDT, and again around 11:48AM CDT.
I'm beginning to wonder if it's my browser. But do you see any errors about those two tests?
thanks

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Monday, August 7, 2023 at 4:05 PM - Response #4

Two test mail-the-class to myself took two hours.
I don't know what the problem is.
Sorry to bother you , it's probably not CC.
rick

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