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bug error msg on email the class function

Forums: General Discussion
Created on: 01/26/11 03:30 AM Views: 1583 Replies: 7
Wednesday, January 26, 2011 at 3:30 AM

hi,

Ive been getting this message while working on sending an email to the class,

Oops!
67.49.46.147

An unexpected error has occurred.

This may be a temporary problem!

Please wait 5 minutes, and try your request again.

Should you continue to see this error after waiting 5 minutes, please contact us regarding Error 37172.

Element YEAR_IDS is undefined in FORM.
The error occurred on line 786.


i was trying to choose members who meet the following criteria when i hit this error.
i tried after some time as the message says but still no joy.
please help.

thanks,
georg

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Wednesday, January 26, 2011 at 11:53 AM - Response #1

Thanks - we have a programmer on it now.


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Wednesday, January 26, 2011 at 11:58 AM - Response #2

The programmer has addressed the issue. Please clear your cache and reload the Email the Class page to attempt a message. Please let me know if you run into any further errors. Thanks


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Wednesday, January 26, 2011 at 9:41 PM - Response #3

hi scott,
thanks for the quick fix.
this looks ok

however i was composing another email and wanted to select from the class list. i clicked the "send to selected classmates" option and clicked on the "Compose email link"
once there, i cant see names even after a search criteria for the classmate name to be included.

can u check this out please.

thanks

Reply
Thursday, January 27, 2011 at 9:52 AM - Response #4

Will investigate.


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Thursday, January 27, 2011 at 1:28 PM - Response #5

George - Please try it again.


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Thursday, January 27, 2011 at 1:28 PM - Response #6

George - Please try it again.


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Friday, January 28, 2011 at 12:39 AM - Response #7

hi scott,

ok now this is what i was looking for, names of people.
earlier, nothing was showing no matter if i left it blank or entered a search parameter.

thank you,
Georg

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