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Change ticket payment to Donation?

Forums: General Discussion
Created on: 07/30/23 12:19 PM Views: 77 Replies: 4
Sunday, July 30, 2023 at 12:19 PM

We had a classmate change their mind about attending the reunion AFTER paying. He's in the transactions list for two tix.
Before I break something, what's the best process for deleting his tickets, but applying his $$ to the donation manager?

We are not refunding his payment, he wants his payment to apply towards a donation.

Thanks,
Rickvv

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Monday, July 31, 2023 at 7:46 PM - Response #1

The best way is to tell me the transaction number and amount of total amount of the transaction and I will take care of it for you Smile

If you delete the tickets they get refunded. I have a workaround.

Jessica
Class Creator Support


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Monday, August 7, 2023 at 12:16 PM - Response #2

Thanks,,,I missed this, even though I'm supposed to subscribed to the thread Sad
I already did this one I was asking about.
But I have another from just today. Classmate paid, can't come, wants to put her $150 towards 'donation'. (HollyF from 4/14)
Transaction 389186

(since we're doing cash/check and external PayPal and not credit cards through CC, I thought deleting the tix from the transaction and adding to the donation line, would work all right.) Sad
Thanks,
Rickvv

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Edited 08/07/23 12:26 PM
Monday, August 7, 2023 at 1:19 PM - Response #3

Hi Rickvv,

You are correct that you can just make that adjustment. My response is more relevant when you are using credit cards which is not the case here.

You can go ahead and make your change for 389186

Jessica


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Monday, August 7, 2023 at 6:07 PM - Response #4

Perfect. I figured that I should clarify that we're not doing credit cards.
THank you.

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Edited 08/07/23 6:08 PM
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