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User password problem

Forums: General Discussion
Created on: 06/16/16 12:49 PM Views: 706 Replies: 3
Thursday, June 16, 2016 at 12:49 PM

A user couldn't login with her original password so I changed it. She still couldn't login. What should I do?

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Thursday, June 16, 2016 at 3:56 PM - Response #1

Is she seeing a message on the screen when she tries to log in? Have her clear her cache and history for good measure.


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Saturday, June 25, 2016 at 7:56 AM - Response #2

I'm having the same problem with a classmate. We have reset his password numerous times and he still can't log in. He has reset his cache, etc. Is there a way he can contact you guys directly for some help? I can't keep doing this with him.

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Monday, June 27, 2016 at 3:37 PM - Response #3

Certainly. 734-585-5605


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