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Ticket Purchases - Error in Actual versus Attending
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Friday, June 7, 2024 at 12:12 PM
The actual number of tickets purchased as viewed on the Transaction List does not equal the number presented on the webpage “Classmate Attending Purchase Tickets” Reference Transaction ID: 429159 Do I need to make any corrections somewhere in order for these two values to match?
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Friday, June 7, 2024 at 9:23 PM - Response #1
Hi Rick, That classmate had unchecked the default checked "Guest is a classmate" I corrected it for you under Transactions > Edit > the Edit/pencil icon next to their name. Check the Guest is a Classmate checkbox and then search their name and click their name from the search results to connect it to their profile and then save the page. Jessica
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Saturday, June 8, 2024 at 1:36 PM - Response #2
Jessica, Perfect! I appreciate you making the correction and providing me the steps to make any future corrections. Thank You always for your help. Rick
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