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Co adminstrator

Forums: General Discussion
Created on: 09/01/11 04:18 PM Views: 920 Replies: 6
Thursday, September 1, 2011 at 4:18 PM

My co-adminstrator is not able to save changes on the edit home page function. She says it times out?
Dave

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Thursday, September 1, 2011 at 4:46 PM - Response #1

Odd. Not hearing of any systematic issues. What browser and version number is she using? If IE9 - have her try compatibility mode... or switch to Firefox.


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Tuesday, September 6, 2011 at 6:32 PM - Response #2

I have now found out that neither of my co-admin people are able to save additions to our website.

Would you check my website and see if the setting are correct.

I am able to use it as always.

Dave

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Tuesday, September 6, 2011 at 6:39 PM - Response #3

please find out what browser both of them are using. Also, what browser are you using (you are not having the problem, right?)


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Wednesday, September 7, 2011 at 10:56 AM - Response #4

They both use PC but I don't know what version of IE they use I use IE8.
Where do you look for this information?

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Wednesday, September 7, 2011 at 2:44 PM - Response #5

Hi Dave,

In IE, select the Help menu, and click on "About Internet Explorer" to get the version number. If it is 9, then have the co-admins select the Tools menu and click on "Compatibility Mode" to fix the problem. If that doesn't do it, let us know.


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Wednesday, September 7, 2011 at 4:59 PM - Response #6

Ok, that did the trick and she is passing the information on the the other one.
Thanks for your help.

Dave

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