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Registered Classmate not showing in Alumni Profiles

Forums: General Discussion
Created on: 02/18/20 12:48 PM Views: 722 Replies: 2
Tuesday, February 18, 2020 at 12:48 PM

We have a classmate, #8756262, Theresa Asbell (Greene) who has registered but is not displaying in Alumni Profiles. She answered YES in "Show on Class List." Can you find & fix the problem? I have exhausted my knowledge! Thanks.

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Tuesday, February 18, 2020 at 1:00 PM - Response #1

You have verification turned on and she has not yet been verified. When you login to the site there are several areas you can approve this:

1. Admins will see a notice that there is 1 member verification waiting under their name on the login page
2. Preferences page - Verification section will show a list of those awaiting verification
3. Manage Classmates > Enter/Edit Classmates > Profile page for the classmate - at the bottom it will show pending verification.

Jessica
Class Creator Support


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Tuesday, February 18, 2020 at 1:32 PM - Response #2

Thanks. My iPad screen doesn't always show the entire Home page at once, so I missed the verify notification.

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