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Classmate Log-in Rejected

Forums: General Discussion
Created on: 08/12/13 08:38 AM Views: 831 Replies: 4
Monday, August 12, 2013 at 8:38 AM

One of our classmates apparently had an e-mail address incorrectly entered when the site was first set up (the suffix "*.com" was entered as "*.con"). Now she is unable to log in, even though I have corrected her e-mail address in her profile. She continues to receive an error message and the site rejects her. What can be done to fix this issue?

Monday, August 12, 2013 at 8:58 AM - Response #1

what is her name (initials are fine with the last name) and I can look at it.

Monday, August 12, 2013 at 9:53 AM - Response #2

Her name is C D Adelman. Thanks for your assistance!


Monday, August 12, 2013 at 10:19 AM - Response #3

she has two e-mail accounts associated. Tell her that only the can be used to log in. I sent a RESET PASSWORD e-mail to her e-mail account so she can log in. (it is done through the FORGOT PASSWORD link on the home page)

Monday, August 12, 2013 at 10:31 AM - Response #4


Thanks for the quick response and for resolving the issue. I have sent her an e-mail using her account in the event she is not watching her yahoo account.


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