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Page refresh rate

Forums: General Discussion
Created on: 03/29/18 10:02 AM Views: 435 Replies: 6
Thursday, March 29, 2018 at 10:02 AM

For the past few days, the page refresh rate on the site has been 2 minutes plus! Would appreciate an update on this issue

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Thursday, March 29, 2018 at 11:06 AM - Response #1

We have reports os slow server response for the past 24 hours and out server team is working to remedy the issue.


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Thursday, March 29, 2018 at 11:19 AM - Response #2

Scott, response times returned to normal last night at around 9:30pm pacific. Then, around midnight they slipped back to the 1-2 minute load time.

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Thursday, March 29, 2018 at 1:16 PM - Response #3

Right now, we're back to slow loading of pages. Just took 90 seconds to upload home page, versus instantaneous loading of other sites like CNN, Facebook, Politico, etc.

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Thursday, March 29, 2018 at 2:13 PM - Response #4

Hi Everyone,

Try again in a few minutes. The programmers are wrapping up a few things that may be contributing to the issue you are experiencing.

Jessica
Class Creator Support


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Thursday, March 29, 2018 at 3:49 PM - Response #5

If anything it's worse now.

Jessica wrote:

Hi Everyone,

Try again in a few minutes. The programmers are wrapping up a few things that may be contributing to the issue you are experiencing.

Jessica
Class Creator Support

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Thursday, March 29, 2018 at 4:41 PM - Response #6

For the past 24 hours, we have been experiencing slow response time from our servers. Our server team is aware of the issue and we are working as quickly as possible to correct the problem. We hope to have this issue corrected soon. Thank you for your patience.

Thanks,

Scott Mastenbrook
Class Creator


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