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System Update/Site Down

Forums: General Discussion
Created on: 08/02/13 06:56 AM Views: 824 Replies: 1
Friday, August 2, 2013 at 6:56 AM
Screen Shot 2013-08-02 at 6.57.43 AM.png

Hello,

I have experienced dozens of "System Update" messages the past few days and have received numerous emails from classmates indicating the same. The site does refresh as instructed but I am getting (sadly) frustrated as our reunion is this weekend and the site has a LOT of information on it that folks need to get to. Advice?

Thank you

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Edited 08/02/13 6:58 AM
Friday, August 2, 2013 at 12:25 PM - Response #1

On Wednesday, we experienced a ton of issues with our server which extended well into the evening. We have thankfully gotten past these issues at this point. However, when a person visits the page and they see the System Maintenance message, it can sometimes become "stuck" in their cache. There are a few things one can do to get past this.

1. In the browser, clear your cache / temporary internet files including cookies. Close the browser completely and then open the browser and attempt to access the site.

2. If 1 does not work, the page may be cached in a cable modem. When this is the case, follow the steps in 1, but before you attempt to access the site, also do the following. You will want to unplug your cable modem for 30-60 seconds. This will reset the modem and clear its internal cache. Once reconnected, attempt to log in at the site. You should find success.


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