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Deleting Administrators

Forums: General Discussion
Created on: 05/20/09 10:18 PM Views: 2153 Replies: 7
Wednesday, May 20, 2009 at 10:18 PM

I need to delete an administrator. I reviewed the FAQ on the subject, but it doesn't have the Grant Admin Access at the location in the FAQ. Any help here?

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Wednesday, May 20, 2009 at 11:46 PM - Response #1

What specific FAQ are you referring to?

1) Click Manage Classmates
2) Click Enter/Edit Classmates button
3) Click the Deatils link next to the Admin
4) Remove admin access by unchecking the checkbox


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Wednesday, October 14, 2009 at 10:51 AM - Response #2

has this changed? I'm blind I guess, I don't see the option there.

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Wednesday, October 14, 2009 at 11:47 AM - Response #3

Only the root administrator will have this available

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Thursday, May 27, 2010 at 3:18 PM - Response #4

I am the root administrator and I do not have the option.

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Thursday, May 27, 2010 at 3:25 PM - Response #5

Kim is the Root Admin.


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Thursday, May 27, 2010 at 3:39 PM - Response #6

She should not be. How can I change that? I paid for the website subscription, created the website and maintain it. Kim no longer wants to be involved.

Thank you.

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Thursday, May 27, 2010 at 4:21 PM - Response #7

One of two things needs to happen.

Either Kim needs to log into the system and reassign a Root admin which she can do under the preferences page.

or, if Kim for some reason can't log in to do this...

Kim needs to call us and provide us with her username and password, and we can reassign the Root admin for her.

Kim is the only person that has this ability.

Thanks


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