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Forums: General Discussion
Created on: 08/09/16 09:40 AM Views: 784 Replies: 2
Tuesday, August 9, 2016 at 9:40 AM

I am having a problem uploading my csv file. I get the response "Done" "0" uploaded. I have tried everything I can think of. Can some look at my file to see the problem?
Thank you.

Tuesday, August 9, 2016 at 1:14 PM - Response #1

If you have used the template that is downloaded from our system via Manage Classmates > Upload Classmates > Download Template... you MUST be sure to NOT change anything in the header row of the template. Doing so will cause an error in the upload process.

Tuesday, August 9, 2016 at 5:00 PM - Response #2

Got it! I was copying and pasting.
Thank you.

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