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Forums: General Discussion
Created on: 01/18/16 11:51 AM Views: 794 Replies: 12
Monday, January 18, 2016 at 11:51 AM
Problem 1 1 18 2016-001.jpg

I and several other classmates have noticed that when we get a message that a classmate has updated their profile or if someone posts a comment to a memory page when we click on "more" we do not get sent to the class website to read the message. It just takes us to a blank page.

The only way to see these updates or comments is to physically go in and sign on to our website.

This function used to work. Please advise. See attached example.

Thanks, Joan

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Edited 01/18/16 11:52 AM
Monday, January 18, 2016 at 12:37 PM - Response #1

Hi Joan,

Yes, we have received numerous reports of this issue today and I have already sent the details that I have to the programmer. Hopefully, this will be resolved for the Once Daily notifications that will be delivered tomorrow.

We apologize for any inconvenience.

Thanks
Scott


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Monday, January 18, 2016 at 12:53 PM - Response #2

I just got notified by a user who said that he tried to access the link to our website through the e-mail update mode and doesn't get a response. I don't know if this is the same issue mentioned in this thread, but thought you needed to know just in case it is something different.

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Monday, January 18, 2016 at 1:05 PM - Response #3

The programmer is aware and looking into this. Thanks


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Monday, January 18, 2016 at 11:51 PM - Response #4

Thanks, Scott. I know y'all will fix it quickly; you always do!

FYI, me and my members are having the same problem.

Cheryl

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Tuesday, January 19, 2016 at 7:50 AM - Response #5

Our site is seeing the same problem this cold Tuesday morning. Bob

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Tuesday, January 19, 2016 at 9:27 AM - Response #6

The progeammers are still working to resolve the issue. Thank you for your patience.


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Tuesday, January 19, 2016 at 9:27 AM - Response #7

The progeammers are still working to resolve the issue. Thank you for your patience.


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Tuesday, January 19, 2016 at 11:43 AM - Response #8

Our site, too. Please advise when this is resolved. Thank you.

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Tuesday, January 19, 2016 at 12:34 PM - Response #9

Thanks Scott, I know you and the programmer's are on top of this problem. I appreciate your quick response. Joan

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Tuesday, January 19, 2016 at 12:36 PM - Response #10

Scott,

I am again listed as being from the Madeira Class of 1964. I am the admin for the Madeira Class of 1965. I think this problems was once fixed and it is happening again.

Thanks,

Joan

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Tuesday, January 19, 2016 at 2:01 PM - Response #11

This issue has been resolved and all prior links in email are working now.

Jessica
Class Creator Support


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Wednesday, January 20, 2016 at 9:14 AM - Response #12

Good job! All the links worked this morning!

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