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survey not working

Forums: General Discussion
Created on: 12/02/09 10:54 AM Views: 1415 Replies: 3
Wednesday, December 2, 2009 at 10:54 AM

hi there,

i just created our reunion survey and activated it on the site.

after testing it using two ids, one's my own and another one using a classmates ID, the site won't respond after i answered all the questions and pressed submit.
on the lower left hand corner of the page is a yellow triangle button with an exlamation mark and a msg saying "Error on page"

can you help me pls.

thanks,
Georg

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Wednesday, December 2, 2009 at 8:35 PM - Response #1

George Martin Donato wrote:

hi there,

i just created our reunion survey and activated it on the site.

after testing it using two ids, one's my own and another one using a classmates ID, the site won't respond after i answered all the questions and pressed submit.
on the lower left hand corner of the page is a yellow triangle button with an exlamation mark and a msg saying "Error on page"

can you help me pls.

thanks,
Georg

Georg,

Can you repeat what you did and give a step-by-step description here and what classmate you were using. Were you logging in as that classmate?

It might also help if you clicked on the yellow triangle button and copied the text (or did a screen-print of the error) and attached the text here or attach the screen-print graphic here.


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Thursday, December 3, 2009 at 1:18 AM - Response #2

hi,
thanx for the response.

after creating the survey and activating it,
i logged off and logged in using my test id to test the survey.
i also notified a classmate to test the functionality.
there are only 3 questions on the survey,
first was a yes/no question
second was a text(single-line)
and the third's a comment-box
after answering all three questions, a yellow triangle with an exclamation mark appeared on the lower right hand corner of the page.
here's the details of the error -

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Timestamp: Thu, 3 Dec 2009 06:00:14 UTC


Message: 'Fillout1_73572.value' is null or not an object
Line: 625
Char: 2
Code: 0
URI: http://www.pilarian86.com/member_dosurvey.cfm?SurveyID=9587


hope this helps,

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Friday, December 4, 2009 at 9:27 PM - Response #3

Hi George,

It looks like you deleted the survey and created a new one and everything is working now. Let me know if you have any other questions.


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