I started a website for our family a while back and have been very lacks in maintaining it. It appears that it has been inactivatied. How can I start it up again. We had name it Family High School 1900 in Minneapolis, Mn.

JIM

Jim,

It isn't deactivated, it just has the colors messed up. The background and foreground colors were both white.

How do I get my logon info updated...been so long I cannot even remember which e mail address I used or my password...

Jim,

You used the msn.com e-mail address. If you need more specifics, let me know. I had the website send you your password to that e-mail address.

Thanks my good fellow it is all working again!!!!

JIM

OK ...for some reason I cannot get into the family website again....I am using the info we shared yesterday and it is ont working..When I ask for my password and I enter the msn.com e mail address I get a message that tells me no matches found....

JIM

I tried it and it worked for me. Maybe you just need to try again.

I dont understand....I use the same logon infor for both of my sites and it works for the class of 1963 but not for the the family....

so....I dont know what to do.....

JIM

Hi Jim,

Are you logging out of one site before you log into the other? If not you might want to give that a try. It is also possible your browser has stored a failed attempt for the site. If logging out of one and logging into the other doesn't work you might need to try clearing your brower cashe http://www.wikihow.com/Clear-Your-Browser's-Cache and cookies http://www.wikihow.com/Clear-Your-Browser's-Cookies

Jessica
Class Creator Support

Hi Jessica...neither of those worked either...cleared everything...whent back a typed e mail address and password and it still does not recognize me...now what...

JIM

Hi Jim,

I'm not sure you were fully logged out. I tried to force it from this end. See if you can login now.

Jessica

I did get in right now....we'll see what happens...thanks much!!

JIM

What does it mean when you e mail the class and one name has the message "Notify Flag Off" next to it?

JIM

That means that the last time they received a classmate e-mail, they chose to stop receiving e-mails from the website. There is a link at the bottom of the website that says something like "to unsubscribe to e-mails from this website, click HERE" and they did click that link.

Thanks again....

Don't you take time off?

J

How do you "re-subscribe" if this was an error?

Terri, not sure of your question. Assuming you are talking about the NOTIFY OFF flag.

If someone clicked the link to unsubscribe to e-mails, there will then be a new checkbox on their CONTACT INFO page that says "Receive Site Emails:". They can then check that checkbox and save and they will start receiving e-mails from the website again.