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Changes/Edits to ordred items

Forums: Questions and Answers About Building Your Site
Created on: 04/29/10 10:45 PM Views: 1223 Replies: 3
Thursday, April 29, 2010 at 10:45 PM

Question here -

Let's say we have item A and item B for sale for the reunion. Let say they purchase Item B and paid for it via CC. However, they meant to purchase item A - how can I change it? Do I -0- the amount for B and add item A? Only reason is that the total counts would be incorrect.

Thx
George

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Thursday, April 29, 2010 at 11:49 PM - Response #1

You can refund any amount up to the amount of the total purchase price. So it really depends which costs more, Item A or Item B. If If Item A costs less than Item B, then you could refund the difference and then simply change the order in the system. If Item A costs more than Item B, then you would need to refund Item B in full, and ask the Classmate to return to the site and purchase Item A. This is if the order is a credit card order of course. If the order is any other payment method you can simply delete the wrong item in the system and add the correct item.


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Friday, April 30, 2010 at 5:40 AM - Response #2

Costs are the same in this; I just want to change the Item from A to B as you mentioned in other payments. The total charged amount would not change.

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Friday, April 30, 2010 at 4:38 PM - Response #3

No problem.

1) Click Reunion Planner
2) Click Show Attendees
3) Click directly on the Classmate's name
4) Click the Edit Items button
5) Adjust item quantities as desired

That's all there is to it.


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