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Changes/Edits to ordred items
Forums: Questions and Answers About Building Your Site | |||
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Thursday, April 29, 2010 at 10:45 PM
Question here - Let's say we have item A and item B for sale for the reunion. Let say they purchase Item B and paid for it via CC. However, they meant to purchase item A - how can I change it? Do I -0- the amount for B and add item A? Only reason is that the total counts would be incorrect. Thx
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Thursday, April 29, 2010 at 11:49 PM - Response #1
You can refund any amount up to the amount of the total purchase price. So it really depends which costs more, Item A or Item B. If If Item A costs less than Item B, then you could refund the difference and then simply change the order in the system. If Item A costs more than Item B, then you would need to refund Item B in full, and ask the Classmate to return to the site and purchase Item A. This is if the order is a credit card order of course. If the order is any other payment method you can simply delete the wrong item in the system and add the correct item.
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Friday, April 30, 2010 at 5:40 AM - Response #2
Costs are the same in this; I just want to change the Item from A to B as you mentioned in other payments. The total charged amount would not change.
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Friday, April 30, 2010 at 4:38 PM - Response #3
No problem. 1) Click Reunion Planner That's all there is to it.
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