My credit card to Auto Renew has an expired expiration date. 14 days left to renew. How do I use a different credit card to renew our website? I have called CC but have not received a call. Suggestions greatly appreciated

Manage Domain
Renew Your Domain Name

Elena,

If you pay the domain under Manage Domain > Renew Your Domain it renews directly through Enom, who helped create that section of the site. This means if you renew the domain it does not need to auto-renew. You can toggle auto-renew on and off in that section as well.

You can also go to

Admin Functions > Manage Domain > Domain Name Account Management if you want to get the details for your domain name login.

Jessica
Class Creator Support

Jessica,
Unfortunately I’m currently in hospital awaiting surgery. Can you please help me out - as I’m having difficulty trying to locate exactly where to put my new credit card for payment. Much appreciated and thank you.

Jessica:

I know the drill for maintaining my domain name. My issue is that my credit card number changed. What's the drill for updating the number. Do I need to contact Enom directly? Can I do what's needed on the Website?

Hi Barry,

Under Admin Functions > Manage Domain > Domain Name Account Management there are details on where to go to login, your login ID and how to send yourself a password reset link if you need to login to update.

You can also renew directly on the site for those who do not wish to login to a separate site.

If you renew it on the site it won't attempt to auto-renew again as it is all connected to the Enom system and they will be aware the domain has renewed and not attempt to renew it again. Under Manage Domain > Renew Your Domain we have a toggle to turn off auto-renew for those who don't wish to have auto-renew on anymore. You will still receive renewal reminders from their system and ours if you choose that option.

Jessica
Class Creator Support

Jessica,
Can you please check that my class Auto Renew occurred. I added a different credit card a few days ago but have not received a confirmation
Thank you