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Request Cancelled: Issue 101
Forums: General Discussion | |||
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Participant: Log in to see names |
Sunday, January 20, 2019 at 2:33 PM
One of our classmates received the following message:
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Participant: Log in to see names |
Monday, January 21, 2019 at 2:47 PM - Response #1
I located that IP address and Unbanned it. It became banned due to too many unsuccessful login attempts. You need to be sure they are using the correct email address and password. You can check and update this information by going to Manage Classmates > Enter / Edit Classmates > Details for her name on the list.
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Participant: Log in to see names |
Tuesday, January 22, 2019 at 11:41 AM - Response #2
Thanks so much Scott! I changed her password and she was able to log on.
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